Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. 168. on 13-06-2022 11:42. Post reviews of your current and past hosts, post questions to the community regarding your needs, or simply offer help to your fellow redditors. Step 2. These categories will remain blocked until you turn Child Safe off. Changing DNS on your device is the best option VM have other DNS 194. That said, the more you know about the web, the better understanding you. When I try to mess with the settings on My Virgin Media I get a message saying “ Sorry the changes you made. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media; My Virgin Media; Shop;. With Child Safe stuck ON expect errors or unexplained failures with Teleconf Calls. Web Safe works with any device connected to your home network, to block websites with viruses or malicious and unsuitable content. com, you'll still only need your My Virgin Media password. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. Forum; Apps. . Joining in. Changing DNS on your device is the best option VM have other DNS 194. Thanks! SafeSearch VIP will force all users on your network to use SafeSearch on Google Search while still allowing a secure connection via HTTPS. 0. Try computers with Cisco’s OpenDNS using 208. Not able to access websafe_setting page (able to go to update_profile page). Any website unsuitable for children is blocked by default. 1. Hi thank you fir the reply. Regrettably the Child Safe issue can only be resolve by Virgin Media but a temporary workaround is to use an alternative DNS that provides similar or better protections, for example: Home Internet Security | OpenDNS. Click on Auto forward. This is a workaround for when Child Safe does not or can not be turned off. # Howto & Style# blocked website# child safe off# parental control# virgin media child safe bypass# virgin media child safe lock off# virgin media child safe off# virgin media child safe turn off# virgin media help# virgin media how to turn off web safe# virgin media parental control# virgin media web safe bypass# virgin media web safe bypass. 2. QuickStart, set up and connections. Virgin Media released their network level parental control option, Web Safe,. Posted: Fri Aug 22, 2014 11:22 am. More about Virgin Internet Security. Now Web Safe is blocking it. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. That said, the more you know about the web, the better understanding you. Account - Mobile. Sign in to My Virgin Media a. Please look out for it in the top-right, purple envelope. What AS Name is reported when you visit following example shows an AS Name of Virgin Media:. Virgin Media. Click: Web Safe. From the device on which Web Safe appears to not be working go to is the AS Name value reported? The following example reports this value as Virgin Media. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. You can connect via Wi-Fi or by using an Ethernet cable. run the Standard test and confirm the. This looks like a wider Virgin Media issue but I’d be delighted if someone knows of a fixIf you are a Virgin Media customer, then you may want to access the router settings at some point. How To Turn Off Virgin Media Parental Lock (2023)In today's video i will cover parental control virgin media,virgin media web safe,virgin media web safe sett. 0 Kudos. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. Activate now in My. Virgin Media’s Web Safe blocks access to websites with viruses, as well as protecting you from malicious sites. These categories will remain blocked until you turn Child Safe off. Move message to Spam folder (default) Flag a message as. 1. I have web safe switched off but still certain sites wont load. I signed in to "my account" but didn't see anything about websafe. Settings. 2. This latest future-proof WiFi standard, which will work with Virgin Media’s existing DOCSIS 3. I just got a URL from the IT team for the VPN. Get Internet Security powered by F-Secure on unlimited devices for £30 a year, with your first 3 months free. com. To turn off or remove your Virgin Media Parental Control, do the following: Log in to your Virgin Media account. We’ve just got Virgin Media Broadband. 4 GHz and 5GHz bands. nslookup protonvpn. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. 0 Kudos. Learn more. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones. '> I have disabled the two options that I have as web-safe and child-safe, and using my own DNS in Laptop and also in router, but I still have issue connecting modem mode hub3 to either of my DDWRT or OpenWRT routers. I can access their US site but not their Europe site. Stream from Virgin Media. Log in to My Virgin Media. Then click on Parental Controls and turn it off. 168. Any attempt bounces me back to my account page. Select your channel and press or to scroll back through the history of shows. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. The old off-and-on trick Turn everything off and wait 60 seconds. I added it to the 'allowed websites' list, and it's working fine. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. To turn off SafeSearch on Virgin Media, follow these simple steps: 1. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. 222 and 208. Likewise if Web safe and Virus Safe were blocking, you'd get messages telling you this was the case. Go to My Apps. Has anyone figured out how to continue using kodi with child safe on Virgin UK switched on?. Email address. With Web Safe off are you able to browse to a VPN site (by default these are blocked), for example Yes, then Web Safe is off as expected; No, then Web Safe is still on. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned off 0 KudosFix your broadband WiFi Pods and Boosters Complaints Encountering problems with your Virgin Media services or products? Then look no further than our Virgin Media help and. Click the big on/off icon to connect. Currently use premiumizer / seren / gaia. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. 123 and 194. My Account; My Bills; My Apps; Upgrades; Service Status;. If you're still having issues changing your settings, please let us know. To close the port used by Telnet on the Virgin Media Hub 3: Access your Hub's configuration page - default web address: 192. Hi, I'm following up on this same thread because, while not on mobile, I'm having exactly the same issue with web safe blocking websites with adult content while the web safe option is OFF on my account. 1 technology, is designed to power the next-generation of connected devices – including modern smartphones. Sign out . QuickStart, set up and connections. Add a new username and password. 8. Switch on Child Safe. Once logged in you will see 2 filters; Virus Safe and Child Safe. This antivirus software works across up to fifteen of your mobile and computer devices using WiFi, Ethernet or 4G. Any - 5320464. Joining in. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. 123 and 194. --. - 5397856. This will allow you to. Phone. Browse Virgin Media Virgin Media Community. We will need to run some further checks from our side so I am going to pop you over a private message to take a few details. 2. In this conversation. To turn parental controls on simply call 0345 6000 789 from your child’s mobile phone or visit Virgin Mobile ’s account page and log in using your Email address and Password. Click on Settings. -- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Options. 6. My Virgin Media App. This is a workaround for when Child Safe & Virus does not or cannot be turned off. How do I turn Virgin Media restrictions off? Before you jump to using a VPN, it’s worth checking what block features are turned on and whether you can access your chosen site with them turned off. To set Virgin Media’s parental controls, go to My Virgin Media and select Sign in in the top corner. Sorry to hear of the issues with the web/child safe. 168. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. After that, click onManage services. Could I request for some intervention from any of the admin to. Engage with our active forum today!. Any website unsuitable for children is blocked by default. Web Safe only works when you’re connected to your Virgin Broadband at home. Parental controls leave search sites such as Google and Bing accessible. Virgin Mobile. No, you can keep using the same phone you’ve always used. More about Web Safe. This allows you to choose the type of content you can restrict. Chatter and natter. Regards, Steven_LThe appearance of Web Safe has changed slightly in the last few days. Sign in to My Virgin Media a. 168. Web Safe only works on devices connected to your Virgin Broadband at home. mihirfriends20 • 2 days ago. They come in all shapes and sizes, from stand-alone software to customisable settings within your computer’s operating system or web browser. Virgin Media Web Safe Log in to your My Virgin Media account. Once you have completed step 3, your authenticator app will display a One-Time Passcode (OTP). 0 Kudos. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. At Virgin Media, we want all of our customers to be able to surf the net without worrying about nasty viruses and malware. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Can you help? 0 Kudos Reply. It’s important you choose a passcode that’s different to the one you use to unlock your device. What’s more, it’s compatible with all. Programmes rated 18, before 10pm. Virgin Media also offers an additional security tool called F-In summary, my ISPs (Virgin Media) Web Safe Settings were on, and this resulted in some issue with connecting to github (ping GitHub. You’ll pay nothing for 3 months (with no payment details. More about Web Safe. Learn more. If you want to block specific websites navigate to Childsafe via your Virgin Media login and you can block categories of websites as well as specify individual ones to block. Hi, I'm trying to see if web safe is turned on/off but any time I try to access it either on my phone or laptop the page just endlessly - 5362887. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. 67. Reply. 0 Kudos. This will be available via the purple envelope on the top right of this page. A PIN will always be needed to watch certain programmes with an age rating, whether they are live or recorded. Click Settings Here you’ll see the two filters – one for Virus Safe and one for Child Safe protection. Not sure why you cannot turn it off. When trying to watch a recording, I receive the following message ‘Unable to access the recording. Click on Mail in the side bar. on 19-07-2023 11:04 Hi thank you fir the reply. if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Additionally, I've read others have been stuck trying to access the WebSafe settings and just being looped back to the toolkit. Learn how you can change Web Safe settings to turn Child Safe off. Options. More about Virgin Internet Security. 2. 3. 0. Manage Your Account. Abdelmonem. QuickStart, set up and connections. 220. Tap Settings. This is a workaround for when Child Safe & Virus does not or cannot be turned off. For customers joining from. 2. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. For more tips on how to keep your kids safe online, visit Internet Matters. Web Safe blocking access to sites when using Edge browser but not when using other browser protonvpn. Once logged in you will see 2 filters; Virus Safe and Child Safe. Lee_R. Afterward, click Apply and save your settings. " I've tried a few times on my brows. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". Anyway, I recently moved house (August) and kept the same package. You don’t need to be a web wizard to know how to take care of your kids online. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. In order to avoid future infections on your home network it is recommended that you turn on Virus Safe, which is available as part of our free Web Safe service which can be found within My Virgin Media. Child Safe switched OFF but blocking sites. Home Phone. 1/. Thank you for the help. Hi there, thank you all for your help. Feel confident in letting your child learn and play online, with parental controls through Virgin Media’s Web Safe. The new "default on" plans mean that every customer's Sky Broadband connection will be set to restrict content at the "13" age range level until 9pm each day. Networking and WiFi. Thanks!Web Safe turned off but still blocking websites. I tried to check the AS name as advised on the forum , here is what I found. Hi , Thanks for coming back to me. Virgin Media Web Safe & Kodi . Step 1. Although Virgin Media WiFi includes content protection, to make. Select Parental Controls in Virgin Media Web Safe. Account - Cable. Virgin Media and you have confirmed Child Safe is on. Any website unsuitable for children is blocked by default. 9. Changing the computer's network settings to use any Public DNS should re-gain full access. Hi there can someone help please My Web safe setting are off but I keep still getting blocked - 5279633. I’m sorry to hear of the issues that you’re having with web safe settings, I would be happy to take a further look into this for you but would need to confirm a few details via private message, please look out for my message and we can get started. It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 67. Click on Manage Web Safe. Click on the Manage Web Safe button. VM must have some AI that when want web safe off it thinks that was too easy I keep web safe on. When I go to the settings page and click to turn on, I get the message " Sorry the - 5319009. Comment. Manage Your Account. 100 & 194. Direct messaging is automatically disabled for registered accounts. We know that children, particularly. I contacted support and they turned off the child safe setting but it's the virus safe I needed to be turned - 5369501. icon on the upper-left edge of your screen. Learn how you can change Web Safe settings to turn Child Safe off. Click on the toggle button or checkbox to turn off the Wi-Fi Hotspot feature. Status: Offline. Stay safe online. I have added the categories to block but it will not allow me to add. We'll be more than happy to assist from here!Virgin Media Business sees working with Zscaler as a way to enhance its SD-WAN, hybrid cloud and cloud security suite by offering a world-leading service that encompasses a SASE framework with. on 27-08-2023 09:39. If you need to change the settings of your Virgin Media hub while it’s in modem-only mode (to put it back. It'll help to. The only person able to manage (and turn off) BT Parental Controls is the account holder, and they'll receive email notifications when changes are made to the settings - useful if someone else in the household tries to override them. Go to Account settings, then Account details b. Not able to access websafe_setting page (able to go to update_profile page). There is a title above the email listing when I open the web email display page saying "Autoforward is active" I click on the cancel (x) button but it reappears each time I reopen the page. Thank you for the help. 1 on your browser. You can also call 0345 6000 789 on the mobile phone used to activate parental control to deactivate it. A VPN circumvents restrictions by encrypting and sending all of your traffic through a tunnel that is decrypted once it reaches the VPN server. It'll help to protect any device that's connected to your Virgin Media home network to keep you, your family and your gadgets safe. in the display area. Virgin Media; My Virgin Media; Shop; Help;. 8. Best. . on 18-10-2022 19:33. If your websafe option is off, then the toggle will be greyed out. com 194. From there the Web Safe can be accessed and configured. 0. Click: Settings. I'm more than happy to send you a PM to pass security and get this sorted for you - please expect this PM to arrive shortly and respond when you can!Step 3 If the fraud originated from a text message, forward the text free of charge to 7726 and we will work to block the number from our network. Every attempt bounces me back to the 'My Account' page. If this doesn't work, or your device doesn't have a camera, you can manually enter the number displayed alongside the QR code into your authenticator app. ” This is generally a useful feature; however, it can sometimes deem VPNs as unsafe and will block them. How to bypass Virgin safe search? Accessing Websites Blocked By Virgin Media The easiest way to access websites blocked by your ISP is by connecting to a VPN. It’ll automatically detect and remove viruses, malware, ransomware and spyware. I switched it off then when I switched it back on it had lost all of the settings I previously had including a couple of web sites that I was allowing through. Hello, I am having this problem too. Select the firewall and tick the following protocol. 220. That is very good since the country is not a member of any signal intelligence alliances. Thank you!Free returns Within 90 days. Options. Our next-generation Hub works alongside Virgin Media’s ultrafast broadband network to deliver peak WiFi performance, thanks to WiFi 6. Then, under Virgin Media Mail app password tap Generate new App password and follow the instructions. Post back here to have issue flagged to the forum team-- I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Manage Your Account. 2. The VIP in SafeSearch VIP refers to a Virtual IP which is an IP address that can be routed internally to multiple Google servers. 222 and 208. ThanksAdvanced threat protection without all the admin. Try computers with Cisco’s OpenDNS using 208. Sorted now, had to pinhole it. We can certainly assist you with your web safe issues, we would need to bring you in for a private message to discuss this and resolve. To access your Virgin Media Hub 5 use this web ip address on a computer that is connected to the Virgin Hub 5 wifi : 192. You can go look up how to change the DNS in whatever operating system you are using yourself. 18-04-2022 18:13 - edited 18-04-2022 18:14. If you want to turn it off again, you can do so whenever you like. Web Safe made up of Virus Safe and Child Safe, working together to give parental control of WiFi networks. Make sure your device is connected to the Virgin Media router. Volt benefits FAQs. This thread is archived New comments cannot be posted and votes cannot be cast comments. Parental controls are a set of tools designed to protect and keep children safe online. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. If that doesn’t help, you’ll need to try turning off Virus-safe. SpeedQuickStart, set up and connections. If the AS Name does not contain Virgin Media then:. Sign in or register for My Virgin Media, click on 'Account Settings' > 'Online security' > toggle 'Child Safe' off (so it's grey instead of purple). Sign in . Any website unsuitable for children is blocked by default. Depending when you joined us you may have Virus Safe or both Virus Safe and Child Safe turned on by default. tl;dr you have to keep complaining to Virgin for several months and then take them to the Communication & Internet Services Adjudication Scheme then complain to their Data Protection team by contacting them on LinkedIn. Virgin Media states “Web Safe automatically blocks access to sites it believes are either unsuitable for children, fraudulent or contain viruses. Sorry to hear about this issue with changing your safesearch settings via My VM 👉 virg. Virgin Media; My Virgin Media; Shop;. You need to turn it off, it blocks the sites. By turning on and opting in to Child Safe, Virgin Media will block the following unsuitable site categories automatically: Pornography; Violence; Crime; Hate; Drugs; Hacking; Suicide and self-harm; Address hiding; These categories will remain blocked until you turn Child Safe off. FWIW when using the Web Safe Settings link to the old site's page you must already be signed in otherwise it will show the new site's page — NB only works when using a desktop or laptop AFAIK 0 KudosGo to the My Apps section, and select Parental Controls with Virgin Media Web Safe. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Learn more Have I helped? Click Mark as Helpful Answer and solved, or use Kudos to say thanksIn this conversation. Account - Mobile. 1 or 192. Use Google translate but you won’t be able to search. Have you ever been able to access your online account?Thanks for getting back to me Does the screen remain blank? Do you see any timeout, or unresponsive errors appear on the screen at all? Does the same thing happen when you use another browser or device?If you don’t have any online security yet, you can try our Virgin Media Internet Security on PC or Mac. It’ll automatically detect and remove viruses, malware, ransomware and spyware. Make sure your device is connected to the Virgin Media router. Browse. Virus Safe prevents you from accessing web sites which may be fraudulent, or contain harmful malware and viruses. 168. Are you still needing your Virus Safe settings amended? If so, let me know and I'll be able to help further. Secondly, Virgin Media uses a Web Safe feature, which is often turned on by default. If you’d like to change the. That can be turned off, or just don't use Virgin Media DNS. Go to Account settings, then Account details b. virginmedia. It won’t cost you anything to send messages to 7726 and it means we can investigate the sender. SpeedQuickStart, set up and connections. Virgin Blocking Access to my website in Networking and WiFi 3 weeks ago; I cant turn off parental lock in QuickStart, set up and connections 11-10-2023; My Virgin Media App not working in QuickStart, set up and connections 17-08-2023; Can’t disable parent controls in Networking and WiFi 09-07-2023parental control turn off pls in Security matters 2 weeks ago; Can’t turn off child safe in Switched On Families 4 weeks ago; Can't turn of web safe or virus safe through website or app in Switched On Families 4 weeks ago; Virus safe and child safe don't turn off in Switched On Families 4 weeks ago; Cant turn child safe off in Switched. To do this: Go to Settings > General > Profiles & Device Management, Choose the WiFi network profile to remove main Virgin Media WiFi profile, Select Remove Profile. Browse Virgin Media Virgin Media Community. Discover the web for yourself. What’s more, it’s compatible with all. Login to the Virgin Media online account in a web browser. The Auto forward window opens. Once logged in, select ‘My apps’ tab’. I have turned it off and on again. This was not happening just before my moving home was complete, so something must have been reset after that, a few days ago. Highlight the show you want. May just be a. on 09-07-2023 22:56. on 24-04-2023 14:31. Forum; Apps. Other browsers. Virgin Media. Limit who can send messages to them or turn off direct messaging completely. The info to report to VM was given above. This happens while browsing on virgin media in all my devices (desktop, ipad, mobile), but not when I'm on 4g. Main Menu; Go to virginmedia. Hi, I'm following up on this same thread because, while not on mobile, I'm having exactly the same issue with web safe blocking websites with adult content while the web safe option is OFF on my account. Welcome to our Community Forums! Thank you for your first post and I'm sorry to hear that you're having some trouble amending your Web Safe Settings ! You can read more about Parental Controls on our website. I did try to get a timescale, the response i got was ASAP. Virus Safe3. 0 Kudos. I'm sorry to hear there are some problems with your My Virgin Media and the disabling of Web Safe on your service. Once logged in you will see 2. 3. You can change this by clicking on the toggle to switch on or off when needed.